Your Privacy Matters to Us
At HomeStory, we respect your privacy and are committed to safeguarding your personal data in accordance with India's Digital Personal Data Protection (DPDP) Act, 2023 and applicable notified rules. This Privacy Policy explains how we collect, process, store, and protect your information when you visit our website, request a consultation, or engage our interior design services.
We may collect personal data when you interact with our website or design team:
Your information is used strictly for legitimate business and project execution purposes:
We do not sell or rent customer data. Data is shared strictly on a need-to-know basis with trusted operational partners—such as site installation supervisors, logistics handlers, payment gateway providers, and secure CRM platforms—who are contractually bound to maintain data confidentiality.
We may request permission to photograph completed interior design projects for our website portfolio or social media showcase. We will seek explicit consent before publishing any images. Customers retain the right to request anonymity or decline portfolio photography.
We employ industry-standard security measures—including SSL encryption, restricted access protocols, and secure cloud storage—to protect your personal information against unauthorized access, loss, or misuse.
We retain customer information for as long as necessary to fulfill project execution, satisfy statutory accounting requirements, and honor long-term warranty obligations.
Under the DPDP Act, 2023, you have the right to:
To exercise any of these rights, email our Data Protection Officer at privacy@homestory.studio.
For questions regarding our policies, warranty claims, or service agreements, our dedicated team is here to assist you.
