Legal Framework

Terms & Conditions

Clear Expectations. Thoughtful Execution.

Updated October 2026·HomeStory Legal & Compliance
01

Agreement & Service Overview

Welcome to HomeStory. These Terms & Conditions govern the use of our website and, where expressly incorporated into a signed proposal or work order, our residential interior design, modular manufacturing, home renovation, civil work, lighting, and decor execution services in Bengaluru.

02

Website Content & Design Renders

The content on this website is provided for general informational purposes. Images, 3D renders, video walk-throughs, and sample illustrations demonstrate potential design directions. Final executed interiors may vary depending on site measurements, material batch availability, natural stone variations, lighting, and approved final engineering drawings.

03

Quotations and Scope of Work

Before project execution begins, HomeStory will provide a formal quotation detailing the scope of work, material specifications, hardware brands, delivery milestones, and commercial terms.

  • Only items explicitly detailed in the signed quotation form part of the project scope.
  • Any extra work, material upgrades, or structural changes requested during site execution will be documented via written Change Orders with revised cost estimates.
04

Project Booking and Payment Schedule

Project milestone payments must be made according to the payment schedule specified in your commercial quotation. Typical payment milestones include:

  • Booking Advance: To initiate site measurement, architectural drawings, and 3D renders.
  • Production Milestone: Paid prior to releasing factory manufacturing orders for modular furniture.
  • Dispatch / Delivery Milestone: Paid prior to material dispatch to the project site.
  • Handover Balance: Paid upon completion of site installation and finishing verification.
05

Design Approvals & Revisions

Final 2D production drawings, 3D renders, shutter finishes, laminate samples, and hardware choices require written sign-off by the customer before factory cutting begins. Changes requested after production approval may incur additional material and re-fabrication costs.

06

Site Access & Customer Responsibilities

The customer agrees to provide HomeStory with:

  • Unrestricted access to the project site during agreed working hours.
  • Necessary permissions from apartment associations, BDA/BBMP, or property managers.
  • Continuous water and electricity supply required for site work and tool operation.
  • Timely decisions regarding design options, samples, and payment approvals.
07

Materials & Natural Variations

Natural wood veneers, granites, marbles, real leather, and woven fabrics exhibit inherent variations in grain, texture, veining, and shade. Such natural characteristics are not considered defects. If a specified laminate or fabric becomes discontinued by the manufacturer, HomeStory will present equivalent alternatives for customer approval.

08

Project Timelines & Contingencies

Estimated delivery and installation timelines are provided in good faith. Timelines may be extended due to site unreadiness, pending customer approvals, association work hour restrictions, custom material import delays, or events beyond reasonable control (force majeure).

09

Intellectual Property

All 3D design renders, architectural floor plans, custom detail drawings, website text, and photographs created by HomeStory remain the intellectual property of HomeStory and may not be shared with third-party contractors for external fabrication without prior written consent.

010

Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of India. Any legal disputes or claims arising out of or in connection with our services shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka.

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